North Coast Financial Svc

05/26/09

Only if you have too!

by DAJJ231212

I purchased my car through Franklin Park Lincoln Mercury(corner of Jackman & Sylvania) which would not tell me the loan price until after I signed the paperwork for the loan. Then on the 3rd day of having the car the check engine light came on and found out it was the EGR valve they promised they would have it fixed and here it's over 2 yrs later and I am having it fixed myself on my dollar not theres. I too have several issues regarding there box in my car that they say it is my battery and cables neither of them are bad or corroded (they're both brand new). I also have electrical probs in the car I purchased because it mysteriously has a BREATHALIZER hooked up and has a short in it. I was told by Northcoast (Jeremy) they will take it out for $80.00 hr. which I am not sure why I am responsible for there Screw up leaving it on the car in the first place when they sold it to me? I am an honest payer and have pd over my loan amt every week and have found out that I am barely any closer to paying my car off. I found out the overage I pay each week accumulates and does not go towards the principal on my loan. I have had the best customer service from CARRIE. As for needing an extension they only do that if you have an overage or at X-mas time and the reps are not allowed to advertise. So you must ask about options. My recommendations for a car loan is a Family member or get a second job it will be lot less hassel. I could tell you more stories about what I have been through but I will leave that up to my LAWYERS.

• Pros: Got a Car
• Cons: Get ripped off.

02/26/09

Customer Service Is a Huge Problem !!!

by Michelle3613

The Truck That I Purchased Is Very Reliable But The Customer Service Is In Need Of Some Serious Help, They Put You On Hold Forever It Seems Like And Never Are Polite.

Truck 5-Stars

Customer Service 0-Stars

• Pros: Location
• Cons: Customer Service / Customer Service

01/22/09

DO NOT DO BUSINESS WITH THIS COMPANY

by winter09

THIS COMPANY TAKES ADVANTAGE OF PEOPLE AND THEIR FINANCIAL SITUATION. THEY SELL CARS THAT ARE READY TO FALL APART. THEY WILL TAKE YOUR VEHICLE THEN SELL IT AT AN AUCTION FOR DIRT CHEAP AND YOU WILL STILL BE LIABLE FOR THE FULL AMOUNT PLUS 25% INTEREST!! THEY WILL COME AFTER YOU AND GARNISH YOUR WAGES AND TRY TO MAKE YOU PAY FOR SOMETHING THAT YOU DON'T EVEN HAVE!! STAY AWAY FROM NORTH COAST FINANCIAL SERVICES !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ON A SCALE FROM 1-10 I WOULD RATE THEIR CUSTOMER SERVICE AS A 2.

• Pros: NONE
• Cons: EVERYTHING