Needs new management.
Do not waste your money on the hype. It is dirty inside the building, the staff acts like its more of a party for themselves than focusing on the customer and I spent an outrageous amount of money on hair color (I asked for the highest rated stylest) only for her to give me a spoty faded unprofessional style that looked cheaper than a box color. I was an easy sell and gave her a second and third chance and she obviously did not care like the rest of the staff and dirty floor, bathroom and service area. The spa services are not much better. Save your money and time and go to Reve in Sylvania.